We understand emergencies and one-off misses happen to everyone. Our system will forgive a few missed or late cancelled reservations automatically. The amount of allowable missed reservations is based on the number of completed reservations over the last 10 days.
For example, if you have completed more than 60 reservations in the last 10 days, the system will forgive you for up to 3 missed reservations. If you miss a 4th reservation, the system will automatically convert your calendar for 7 days to regular Cambly reservations spots. If this occurs you will still be able to complete your upcoming reservations, but new Cambly Kids students will not be able to book reservations with you.
We are happy to work with tutors who are experiencing a special circumstance that results in missing multiple reservations. We have an amazing Tutor Support Team, made up of real Cambly tutors just like you! Please submit a support ticket and let us know your circumstances.