The speed tests we ask you to provide will help us understand if your connection is meeting the requirements to maintain a call on Cambly. If we require this information from you we will ask you to complete a test here: https://speedof.me/ and then send in a screenshot of the results.
Press Ctrl + Shift + J (Windows / Linux)
Cmd + Opt + J (Mac)
Then once you are on the Cambly page where you are experiencing issues you can take a screenshot of your computer screen using these helpful guides and commands:
How to take a screenshot for Windows - https://www.take-a-screenshot.org/windows.html
How to take a screenshot for Mac - https://support.apple.com/en-us/HT201361