During a Priority Hour, you're guaranteed to be paid for at least 15 minutes. Those 15 guaranteed minutes are only applied if you don't chat for 15 minutes.
For example, if you chatted for 6 minutes during a Priority Hour, we would add 9 minutes to that Priority Hour to bring it up to the 15-minute guarantee. If you talk over 15 minutes, then we just count your talk time.
Note: Your Priority Hour history shows how many students you’ve chatted with and how many minutes you chatted during that Priority Hour (this does not count minutes chatted before or after the beginning of the Priority Hour, but you will still be paid for those minutes as usual).