During a Priority Hour, you will be paid at least 15 minutes of guaranteed minutes. Those 15 minutes will only apply if you don't chat for 15 minutes.
For example, if you chatted for 6 minutes during a Priority Hour, we would add 9 minutes to that Priority Hour to bring it up to the 15-minute guarantee. If you talk over 15 minutes, then we just count your chat time.
Please note that your Priority Hour history shows how many students you’ve chatted with and how many minutes you chatted during that Priority Hour. This does not count minutes chatted before or after the beginning of the Priority Hour, but you will still be paid for those minutes as usual.