You are only required to wait for 10 minutes after the scheduled start time and you will be automatically paid for the 10 minutes that you wait.
While you're waiting for those 10 minutes, you're also welcome to answer other calls that come in. We will alert you 1 minute before your reservation start time, so you can begin wrapping up your current session. Then we alert you again when your reserved student calls in, allowing you to transition directly into the next call with one click.
If your reserved student doesn't show up at all, then no problem, you get to continue working with your current student. We will also credit your account with the 10-minute no-show credit in this case. If the student should arrive after the 10 minute mark and the reservation begins you will still be paid the no-show bonus while being able to complete the reservation as normal.
If you are on Priority Hour, you should accept all calls directed to you. However, you will still receive a ten minute credit for any no-show reservation students.