Tutors with higher ratings receive higher Priority Hour access (up to 3 weeks). If a tutor has a low tutor rating, we encourage them to pick up PH that are currently available. Tutors add/drop Priority Hours all the way up to the start-time, so you may want to periodically check back and see if a spot opens up. For tips on improving your rating, check out this article.
If you miss multiple PH in a short period of time or release too many within 12 hours of start up, your PH access may get blocked for three days. If this happens, we will notify you via email. In the meantime, you can continue to tutor on-demand without PH. When the block is lifted, you will be able to sign up for as many PH as you were able to before.