Cambly is a learning platform and we strive to provide both our tutors and students a safe learning environment. If you encounter any form of harassment or offensive and inappropriate behaviors, please feel empowered to ban the students created the unsafe environment.
When a student is banned or reported as offensive, she/he will no longer have access to Cambly tutors. The student can open the Cambly app but will cannot see or message any tutors. In the case of an accidental ban, tutors can click "undo" or contact our tutor support team to have the ban removed.
When a tutor submits any other kind of report about a student, the report is logged for internal review. If a student is reported as "hiding" 3 times, they are automatically banned from Cambly. We review all bans and can reverse any bans put into effect due to misunderstandings.
If a student is respectful but you'd rather not work with the student for any reason, please write to us explaining why, and we can block the student from being able to see, message, or make reservations with you.