This is the home of your tutor activity. You can pull up the Tutor Dashboard by clicking on either "Dashboard" or "Cambly" at the top of the page.This allows you to pull down the Tutor Dashboard while on any page within Cambly. Alternatively, you can click on the full screen icon on the top right of the drop down Tutor Dashboard to redirect to the stand alone Tutor Dashboard page.
At the top of the dashboard you will see your Cambly Clock, which displays your time on Cambly. Make sure this time matches the time being displayed on your computer to avoid any scheduling mishaps!
Just below your Cambly Clock you will be able to toggle between "Invisible" and "Visible".
"Invisible" - Use this setting if you are trying to navigate Cambly without taking calls from students. For students you will appear as offline.
"Visible" - use this setting if you are willing and able to take calls from students.
Picking Up Calls
When a student calls you, you'll hear a ring tone and also see a call box appear within the dashboard with the student's profile photo on the left, their username to the right of their profile photo, and a phone icon on the right side of the box. Simply click anywhere on this call box to pick up the call.
"Incoming Calls" - Students who have specifically requested you, or whose call has been specifically routed to your account will appear here.
"Unassigned Calls" - Students whose calls have been opened up to any online and visible tutors will appear here.
As a rule of thumb, try to pick up calls within 30 seconds so as to avoid students waiting too long!
While on a Priority Hour
If you are in a Priority Hour you will be forced to remain in the "Visible" state. The only exceptions are
1) if you need to complete the Tutor Checklist
2) You are on your five minute Priority Hour break.
If (1) you will see a green banner below your visibility status asking you to complete the tutor checklist.
If (2) You can control the start and end of your break using the play/pause button on the top right of the Priority Hour box.
You will also be forced to stay "Visible", but you can select whether to be visible to everyone or only to your reservation student.
You can expand a reservation card by clicking on it. This will cause three boxes to display within the card.
Box one displays the length of the reservation.
Box two is a link to the student's profile page.
Box three opens up text chat with the student.
Checking Your Schedule
Towards the bottom of the Tutor Dashboard you will see a line labeled "Upcoming Events". Click on this section to expand it and get a view of all Priority Hours and Reservations scheduled for the rest of your day and for tomorrow. If you want to see your schedule beyond that you can check on the Priority Hour or Reservations pages.