Tutor Guide

Part 1: Quick Overview

Part 2: Using Your Tutor Account

Part 3: The Priority Hour System

Part 4: The Reservation System

Part 5: Structuring Your Conversations

Part 6: Giving Corrections

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Cambly Kids

How much do I get paid for Cambly Kids?

What times should I make available on my Reservation Calendar for Cambly Kids?

What is Cambly Kids?

Do you have suggestions on how do I set up my Cambly Kids classroom?

Do you have any resources to help me tutor children?

Where can I connect with other Cambly Kids Tutors?

See all 18 articles

Resources

​Conversation & Discussion Topics

Cambly Lessons

Phrases

Role-playing Scenarios

Resource Links

Questions from New Tutors

I don't see my referral bonus.

How can I be a successful online tutor?

How do I get started?

Can I see what the chat screen looks like before I actually start tutoring?

What is a good tutor profile?

Do I have to answer students' messages in the text chat?

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Priority Hours & Reservations

Oh no, I missed some calls or detected offline during Priority Hour.

Reservations:Is it too late to cancel or confirm my reservations?

Proposing a Reservation for a Student

The Reservations Tab

Priority Hours: My PH is starting now. What should I do?

Priority Hours: How do I sign up for more?

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Payment Questions

Common pay issues & PayPal ~ Why did I not receive my pay?

Do you accept other payment processors other than PayPal

It's Monday! When will I be paid?

How much does Cambly pay?

How do I add my PayPal email address?

What do I do about filing taxes and reporting income?

Tips for Working with Students

What if the student requests I teach a language other than English which I also speak fluently?

I don't want to teach a student and I don't want reservations from that student

Adding a student to your "My Regulars" list

How do I handle cultural differences?

What if I run out of things to say?

How can I share materials with my student?

See all 14 articles

Technical Questions

Why is my chat length/minutes incorrect? How do I get this fixed?

Why does Cambly's speedtest show that my internet is too slow?

My connection dropped unexpectedly! What now?

Connection Issues, getting disconnected or unable to connect to calls

Can I tutor from my phone/tablet?

How do I change the default camera on my computer?

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Using your Tutor Account

How do I upload my own lessons to my Library?

The Tutor Dashboard

Your Tutor Profile

The History Tab

The Referrals Tab

The Library Tab

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Questions Students May Ask about Cambly

"How can I chat for free?"

"How do subscriptions work?"

"How do I pay for Cambly and how much?"

"How can I change my subscription? Upgrade or downgrade?"

"Why don't I have any minutes?"

"I shared my Cambly link. Where are my free minutes?"

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FAQ

Why can't I hear calls ringing?

What is a "SuperTutor"?