Questions from New Tutors
-
How do I get started?
-
Can I see what the chat screen looks like before I actually start tutoring?
-
What is a good tutor profile?
-
Do I have to answer students' messages in the text chat?
-
A student hung up on me. Did I do something wrong?
-
This student won't talk to me. What now?
See all 17 articles
Priority Hours & Reservations
-
Proposing a Reservation for a Student
-
The Reservations Tab
-
Priority Hours: My PH is starting now. What should I do?
-
Priority Hours: How do I sign up for more?
-
Priority Hours: What should I do if I can't sign up for enough PHs?
-
Priority Hours: Do I get penalized for dropping PHs late?
See all 25 articles
Payment Questions
Tips for Working with Students
-
Adding a student to your "My Regulars" list
-
How do I handle cultural differences?
-
What if I run out of things to say?
-
How can I share materials with my student?
-
How can I encourage new students to request me?
-
How are "My Notes" different from notes on the "Public Profile"?
See all 13 articles
Technical Questions
-
How can I test my connection myself?
-
Why does Cambly's speedtest show that my internet is too slow?
-
My connection dropped unexpectedly! What now?
-
Connection Issues, getting disconnected or unable to connect to calls
-
Can I tutor from my phone/tablet?
-
How do I change the default camera on my computer?
See all 15 articles
Using your Tutor Account
-
How do I upload my own lessons to my Library?
-
The Tutor Dashboard
-
Your Tutor Profile
-
The History Tab
-
The Referrals Tab
-
The Library Tab
See all 16 articles
Questions Students May Ask about Cambly
-
"How can I chat for free?"
-
"How do subscriptions work?"
-
"How do I pay for Cambly and how much?"
-
"How can I change my subscription? Upgrade or downgrade?"
-
"Why don't I have any minutes?"
-
"I shared my Cambly link. Where are my free minutes?"
See all 12 articles
FAQ
*Please submit one request form per issue