Tutor Guide
Troubleshooting Guide
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Have a tech issue? Click here to find the solution!
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(Solution 1) Repeatedly being asked to take the Connection Test
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(Solution 2) My camera isn't working for the Connection Test
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(Solution 3) Failing the Connection Test due to low speeds
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(Solution 4) Failing the Connection Test due to packet loss
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(Solution 5) Failing the Connection Test due to zero audio speed
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Cambly Library
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Cambly Library
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What are Cambly Courses?
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What are speaking games?
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What are "My Saved Links"?
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Cambly Courses Tutorial Video
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What if my student is enrolled in a Cambly Course that is not at his/her English level?
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Cambly Kids
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How much do I get paid for Cambly Kids?
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What times should I make available on my Reservation Calendar for Cambly Kids?
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What is Cambly Kids?
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Any suggestions on how do I set up my Cambly Kids classroom?
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Do you have any resources to help me tutor children?
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Where can I connect with other Cambly Kids Tutors?
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Questions from New Tutors
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I don't see my referral bonus.
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Payment
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How can I be a successful online tutor?
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What is a "Supertutor"?
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FAQs From Students
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How do I get started?
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Priority Hours & Reservations
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Priority Hours: Oh no, I missed some calls or was detected offline!
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Why can't I hear calls ringing?
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Reservations: Is it too late to cancel or confirm my reservations?
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Reservations: Proposing a Reservation to a Student
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Priority Hours: My Priority Hour is starting now. What should I do?
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Priority Hours: How do I sign up for more?
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Tips for Working with Students
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What if the student requests I teach a language other than English which I also speak fluently?
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I don't want to teach a student and I don't want reservations from that student
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Adding a student to your "My Regulars" list
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How do I handle cultural differences?
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What if I run out of things to say?
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How can I share materials with my student?
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Technical Questions
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What do I do when I see "student is trying to reconnect" in the classroom?
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Why is my chat length/minutes incorrect? How do I get this fixed?
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My connection dropped unexpectedly! What now?
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Connection Issues, getting disconnected or unable to connect to calls
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Why does Cambly's speedtest show that my internet is too slow?
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How do I change the default camera on my computer?
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Using Your Tutor Account
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What are the quick actions buttons on my screen?
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How do I upload my own lessons to my "Saved Links"?
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The Tutor Dashboard
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Your Tutor Profile
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The Reservation Tab
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The Priority Hours Tab
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