Questions from New Tutors
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How can I be a successful online tutor?
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How do I get started?
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Can I see what the chat screen looks like before I actually start tutoring?
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What is a good tutor profile?
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Do I have to answer students' messages in the text chat?
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A student hung up on me. Did I do something wrong?
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Priority Hours & Reservations
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Proposing a Reservation for a Student
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The Reservations Tab
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Priority Hours: My PH is starting now. What should I do?
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Priority Hours: How do I sign up for more?
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Priority Hours: What should I do if I can't sign up for enough PHs?
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Priority Hours: Do I get penalized for dropping PHs late?
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Payment Questions
Tips for Working with Students
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Adding a student to your "My Regulars" list
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How do I handle cultural differences?
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What if I run out of things to say?
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How can I share materials with my student?
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How can I encourage new students to request me?
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How are "My Notes" different from notes on the "Public Profile"?
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Technical Questions
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How can I test my connection myself?
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Why does Cambly's speedtest show that my internet is too slow?
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My connection dropped unexpectedly! What now?
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Connection Issues, getting disconnected or unable to connect to calls
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Can I tutor from my phone/tablet?
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How do I change the default camera on my computer?
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Using your Tutor Account
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How do I upload my own lessons to my Library?
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The Tutor Dashboard
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Your Tutor Profile
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The History Tab
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The Referrals Tab
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The Library Tab
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Questions Students May Ask about Cambly
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"How can I chat for free?"
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"How do subscriptions work?"
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"How do I pay for Cambly and how much?"
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"How can I change my subscription? Upgrade or downgrade?"
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"Why don't I have any minutes?"
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"I shared my Cambly link. Where are my free minutes?"
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FAQ
*Please submit one request form per issue